Live chat and visitor tracking for ecommerce
For an ecommerce store, IntellQ shows who is on a product or checkout page right now and lets an operator open the conversation before the tab closes.
The moments worth catching
Somebody has been on checkout for two minutes
A trigger asks whether something is not working, before they give up on it.
A returning visitor opens the same product a third time
Their score rises and they surface at the top of the live board.
An order is placed
A conversion event records the value, so the reports page can tell you what chat was worth.
USD 15 a month, unlimited seats, 14 day trial.
Questions
Can I record order value?
Yes. Call intellq.conversion("purchase", 249900) in minor units and it lands against that visitor and shows on the reports page.